Cydian Group

Our computer shut down this morning 9:30 am. Called EK3 and Keith came out to Interior Fusion Jacksonville, by 10:00 and the issue was resolved by 10:40. We just need a few new cables. Thank you for your quick, professional response. EK3 has been an amazing company to work with for all our IT needs. We have been with them since 2022 and are very happy with their sales, service, and response times. I highly recommend them for HIGH SECURITY NEEDS, AS WELL. This is their specialty. The owner Earl Kelly is extremely educated on all the 21st century needs of any small to medium businesses, such as medical offices, attorney offices, and any financial institutions. He conducts education classes for CEO and Owners. Thank you again for being someone we can trust and depend on. 4-18-25

From a customer standpoint my experience with EK3 could not have been any better. I called prior to bringing in my printer "that wouldn't print" and my call was picked up on the second ring by a human (small but big victory in my book). They instructed me to bring it on by. Upon arriving I was immediately attended to and experienced First Class service to the 't.' My printer was diagnosed right on the spot within 10 minutes (ended up being the driver / software not printer). They gave me detailed instructions on how to remove and re-install the driver. Thank you!

Great company! Used them as an authorized repair center for our Brother machine. It was a quick turn around to get my printer fixed. The tech who helped me was very polite and kept me in the loop on things.

Keith was super helpful and knowledgeable. He addressed my concerns in a timely manner. Thank you for your help.

Keith and Earl are always ready to take care of any of our IT issues! I appreciate all their expertise and timeliness!