Smartology

I am so happy to have found Smartology! First of all, you are working with a group with years of experience in all levels of IT. I live in a 1990s home that wasn’t built for today’s networking and security needs. Their team basically modernized my home to a “new build” and even prepped it for the future. From consultation they heard my needs and then brought their professional insights as well. We did Ethernet runs to multiple rooms of a two story home for data ports, APs, cameras, doorbell, and home network server. They have experience with all platforms especially the ubiquiti system i chose. They were willing to educate me and walk me through exactly how everything would be done. And like any project they were able to trouble shoot and find successful solutions. I am very happy with the service and expertise. We are already making plans for future projects. It’s an easy choice, choose Smartology.

Even though we are located in Tennessee, Smartology Inc. has been able to help us remotely with Wi-Fi issues, networking, Ring devices, and wireless security cameras. They explain things slowly and clearly, which is very important for people who are not comfortable with technology. They take the time to guide you through every step until the problem is fully resolved. Their service is high quality, reliable, and surprisingly affordable, especially with their monthly plan. We highly recommend them.

I always wait to write reviews for technology and service related stuff because problems may not arise either during installation or even shortly after. My concern and issue was that I had 5 security cameras installed for my home. Initially everything was working great up and running despite several issues and delays with the installation and lack of communication about drywall repair which I later found out after several holes were already drilled into my house for the installation. We eventually worked that out and for the moment I was a somewhat happy customer. Fast forward roughly 6-7 months later and less than a year since installation two of the cameras stopped working. I don't know if this is a software or hardware issue. In any case I messaged smartology and waited a week with no response and then sent them another message again with no response. That sent me a clear message that this is not a trustworthy company. This is despite them asking me to put in a review for them a month prior. I'm willing to update this review if they want to respond but they are certainly not gonna get my recommendation for business.

The team was very professional and friendly. The initial quote was quick and very competitively priced Response was quick and responsive . I needed two ethernet drops in two rooms that did not have it. The job was completed in a few hours. Smartology should be your go to team for cable runs!

I had a fantastic experience with this company! They were quick, professional, and really knew what they were doing. My computer was having serious issues, and they diagnosed and fixed the problem efficiently. Communication was clear, pricing was fair, and the turnaround time was impressive. My device is now running better than ever. Highly recommend them for any computer repair needs!