RS Americas

I had a bad experience with one of my orders, but customer service completely turned it around. Martin helped me and was incredibly friendly and helpful. Because of this great support, I’ll definitely trust them with my future orders. 🥰

Great company and Great support staff. Melissa is the Best and always helps us out and knows her stuff.

This place is the biggest waste of time. Do not come here for professional behavior. I've had better customer service at McDonald's. Hours of wasted time after placing the order. Will call staff will only do the bare minimum. Everything is a problem from getting invoices to asking for a manager. I could go on and on. Needless to say, I will not be coming here again. I'd rather go to Walmart than have to deal with these people again!

Though, in the past, I have had decent experience with Allied, I think times have changed a bit. In the process of building a lab, we received a quote from one of their suppliers and to reach out to Allied to get actual pricing. They did not even asked what I was ordering or quote number or anything. Also, seemed to question why I was calling even though the quote said to call. Even, not knowing what I was ordering, told me that was what the quote was. Fortunately, I could order directly from the supplier for the same cost with 2 day shipping and no shipping. Disappointed type of surprise in that interaction.

I love that their local here in Fort Worth and I can pick up parts I will call. But they're having issues with their system so things are not ready for pickup when you get there