NOVA Automation

Nova's service team was excellent. Their team and Nikki communicated facets of the installation supported all the way through commissioning. From Order to Install the team exceeded our expecations. Thanks for expediting this one and improving our capacity over the dated palletizer we had in service.

Nova has a solid service team. Their troubleshooting review of our machine was spot on, even though some of the equipment wasn’t even their product. With everything going on these days, it was refreshing to see a company take care of our issues so timely. This really helped us out with our limited staffing.

Great company to work with. Always quick on responding to accounting inquiries and on-time payment. Nova is one our largest accounts and we are happy to have them as a customer. Lis is great.

I've seen the growth of this company over the last 25+ years and as they have grown their product and processes have continually improved. The service department has really evolved into a true support team not just troubleshooters and firefighters. While smaller than some of the other players in the industry they are more than large enough to support the needs of any client and frankly the equipment itself has a fit, finish and function that is one of, if not the best, in the industry.

Paul and Doug are a professional team dedicated to superior customer service. Their efforts, although individually unique, create an excellent experience that elevates and far exceeds a standard consumer transaction. Give a shout to this crew- they are worth it. High performance with a down to earth consumer oriented approach that is authentic.