LiveAdmins LLC

We have been working with LiveAdmins for several years now. We are very satisfied with the service they provide. Their attendants are there 24/7 to give an actual human interaction with potential customers. They can provide immediate answers to common or generic questions, based on a script we provided. The potential customer leaves the experience with the information they require, and/or a promise that a sales representative will contact them. We believe this feature alone has got us numerous new customers, as they are reassured that they will be contacted and it is not just a "contact us" form. We feel this has stopped the continue to search attitude as they got an answer, and are reassured someone will contact them and their "problem" is solved. Changes to "the script" are as simple as an email to our account manager, and are almost instant. I am very thankful to have found LiveAdmins and recommend their service. Dwayne Lenihan, Property Manager - Annacis Lock-Up Storage Depot

not happy with product and then overcharged when cancelling

We are living in a world of impatience and laziness. This is good for your business when you have the right technology in place. It poses the questions what do people want when a chat pops up on a website? Do they want another poorly programmed bot that doesn't connect with them? NO. They want a LIVE person. LiveAdmins has built a company truly committed to your success and their LIVE CHAT product give visitors to your site access to speak to a real person in real time and get real answers. I highly recommend speaking with LiveAdmins and discussing your business because they are very open to providing a custom solution for your use case.

This company is top notch when it comes to its technology and the real customer support provided to businesses. If you are a business that needs that online store front to capture leads and to help guide your users, look no further.

Extremely professional. They create a script and stick to it when dealing with potential customers. Using LiveAdmins has expanded our ability to service our existing and new customers. I highly recommend.