ExaCare AI

We recently brought on ExaCare to handle all referrals for our Skilled Nursing, Assisted Living, Independent Living, and soon our Home Health divisions across five states. It has completely transformed how our Central Intake team manages and reviews referrals. The onboarding process was incredibly smooth — the ExaCare team helped us integrate more than 30 different referral portals and systems into one seamless, easy-to-use platform. Our, referrals flow in automatically, and our team can complete full clinical and payer reviews within minutes. Our average referral decision and response time to hospital partners is just 16 minutes, which has greatly improved communication, patient transitions, and increased our ability to convert qualified referrals into admissions. The ExaCare tech support and onboarding teams have been outstanding and genuinely invested in helping us succeed. The system has increased productivity, reduced manual work, and provided true AI-driven reporting capabilities that deliver valuable data our business development team can actually use. It’s helped us make smarter decisions, identify trends, and focus resources where they’re needed most. ExaCare has become an essential part of how we operate, and I’d recommend it to any team wanting a smarter, faster referral process.

ExaCare has been an asset to our skilled nursing facilities. Staff productivity and job satisfaction have increased and referral response times have improved. Exacare AI reviews referrals accurately and efficiently within minutes. Katie and Anoosha from the Exacare Team are knowledgeable, attentive and an extension of our SNF team! Exacare support responds within minutes! I highly recommend Exacare! In fact, I question - How did SNFs survive without Exacare? Exacare is a gamechanger!

ExaCare AI is amazing! If I could give 10 stars, I would. We are currently piloting this in 3 of our post acute care centers. The software is everything that we were looking for, plus! From the quick reviewing of referrals, identifying high cost medications, and insurance verifications, I have saw overall improvement in our response times, which is always a priority. ExaCare quickly identifies immediate red flags based off our clinical capabilities, which has assisted our facility staff with some of their leg work. The training provided by ExaCare has been exemplary, and I highly recommend them!

I highly recommend Exacare! We will never go back to the days of manually reviewing hundreds of pages of hospital referall information. ExaCare has been an asset to our skilled nursing facilities. Staff productivity and job satisfaction have increased and referral response times have improved. With the time saved in reviewing referrals our admissions team is able to spend more time with our new admits-a huge win!

The ExaCare AI program we implemented for referral screening has been amazing. In four short months since implementation, we are accepting 20% more referrals, seeing much faster response times (like less than 20 minutes) to our referral sources and also giving nursing a comprehensive picture of the resident moving in for an improved transition of care. The ExaCare team has been amazing, very helpful and always willing to listen to ways to enhance the software. If I could give 10 stars I would.