AirDNA

I would not recommend this software platform. Despite promises of reliable data, I found multiple inaccuracies that made the tool unusable for my business needs. When I contacted support to request a partial refund for the unused portion of my annual subscription, they flatly refused—even though the issue was due to their data not being accurate. It’s disappointing to see a company stand by a rigid no-refund policy instead of acknowledging product shortcomings. Potential users should be aware: once you pay, you’re locked in, regardless of performance or value.

Stay away because they’re thieves. They took my money for a membership and offered a no Internet Support for software glitches. I requested a refund and they denied my request. I got my bank involved then they blocked me from using their platform.

Very inaccurate data and unless you're paying at the highest tier the cons far outweight the benefits. Doesn't help that customer service is awful as well.

I paid for a membership to research the annual revenue on properties similar to my property in the same neighborhood. When I came across my own property, I saw that the annual revenue for my property was inaccurate and off by more than $40k. Their customer representative, Daniel, emailed me and said this is very rare, and their data is usually accurate. I explained that it was not helpful in my case, and asked for a refund for my membership. The company refused to give me a refund, even though I will not be able to use the membership, as I cannot trust the data from other properties in the same community.

Bought the membership as needed to do investigations on potential property investment. Firstly doesn't work well on a mobile. Used a laptop but information was limited and could have found out the same information quite quickly on previous methods. Quite a lot to pay for what I got in return as saved me no time. If I was invested heavily in Airbnb I could see a slight advantage in using it but I regret buying the membership and shall be cancelling at the earliest opportunity.