Visual Edge IT

We recently leased a copier from Visual Edge IT in Charlotte, NC, and the experience has been nothing short of outstanding. From the very beginning, Dianna Deason, our account representative, made the process seamless and stress-free. Her professionalism, knowledge, and genuine care for our business needs stood out immediately. Dianna took the time to understand exactly what our office required and offered thoughtful, cost-effective solutions tailored to our workflow. She was incredibly responsive, walking us through every step of the lease with clarity and transparency. The installation was quick and smooth, and the equipment has been running flawlessly since day one. We highly recommend Visual Edge IT and especially Dianna Deason to any business looking for reliable copier solutions and exceptional customer service.

I want to review my recent experience with Visual Edge IT, Charlotte, NC. I received a referral from another customer of theirs as I was in the market for a new copier. Dianna Deason made the whole experience the best it could be! From my first contact with her, she was wonderful to work with, listened to exactly what I was interested in, and provided me with my options. She is very professional and knowledgeable about her products and services, and her friendly disposition makes the experience perfect! I quickly felt I could trust Dianna, and she helped me find the copier that I needed with the features I wanted at competitive, reasonable pricing. She then made sure I had The Best IT expert in Kevin Campbell to come with her to link my new copier with complete access to all computers needed. Kevin knows his stuff!! His expertise was really evident as we presented him with a challenge, interfacing with several “dinosaur” computers and operating systems; however, Kevin very graciously met the challenge head on and accomplished a seamless installation. I called him a “miracle worker”! I would highly recommend Visual Edge IT with Dianna and Kevin for your needs whether it be a new copier or a new computer purchase and installation. Another great service that they offer is onsite professional shredding for all your purging and paper reduction needs. I certainly plan to call Dianna to access this service!

We have used Visual Edge for our copier needs at Sharon Baptist Church and our Weekday School for many years. Our recent experience with Diana Deeson was great. She really listened to us and considered our needs in recommending a viable solution for us. She made our upgrade go very smooth and we are so pleased with the outcome. Please consider using Diana for your needs as you will not be disappointed.

I am so pleased with my partnership with Visual Edge IT. Dianne Deason is such a joy to work with. She is no pressure , pure genuine concern and professional. She really studied what my business needed and executed the right contract for my business. She is jewel and such a great representation of what I expect from this business!!

Visual Edge IT has provided service to our printers for a while. They are always professional and very knowledgeable. Jeff is amazing to work with! He provides high quality service with professionalism and a great sense of humor!