Sumeru Inc.

Absolute Non-Delivery and Ignorance of Client Needs - Legal Steps Being Taken I rarely write reviews, but my experience with Sumeru Inc. so abysmal that I feel compelled to warn others. I contracted this company for a high-value project, expecting professional and timely delivery as per their promises. What I received was nothing short of a disaster. Non-Delivery: Despite repeated assurances and deadlines, not only was the project delayed, but what was eventually sent was incomplete and of such poor quality that it was entirely unusable. Financial Duress: The sum charged for this project was exorbitant, especially considering that nothing of value was delivered. Payments were demanded under threats of halting the project, which now feels like outright extortion. No Source Code: Contrary to what was agreed upon, no source code files were provided, rendering any potential fixes or improvements impossible. Refund Ignored: Upon confronting them about these issues and asking for a refund, I was met with complete silence. My messages have been ignored, forcing me to take legal action. This has been a costly and time-consuming ordeal. I strongly advise against engaging with Sumeru Inc. Their lack of professionalism, poor execution, and complete disregard for their clients' needs are alarming. I am now in the process of taking legal steps to recover my losses.

Took Salesforce Implementation services from Sumeru. I really liked how much Attention to detail was provided by Sumeru while implementing salesforce for our non profit organization. The project managers took care of timely delivery. Can’t recommend enough.

It was great working with Sumeru. We received comprehensive quality training on salesforce and other programs vital to our organization. They have wonderful, helpful people there.

Unfortunately, there are no small, green omnipotent children, nor are there forest rangers, but there are a lot of smart people here and it kinda looks like an academic building in terms of architectural style. Just think twice before throwing a handful of leaves at someone. However, there are sentient fungi here, so take that as you will.

I went through training from Sumeru when using Salesforce and it was clear, valuable and has helped me far beyond using the CRM. They are an amazing and helpful business.