Sterling Technology Solutions

We recently partnered with Sterling for a cybersecurity project. Their team is knowledgeable, great to work with, and very responsive. We find the team members at Sterling to be professional, very friendly, and concerned about providing a high level of customer satisfaction. We would highly recommend their company to anyone looking for a first-class organization!

The problem was resolved very quickly, and the technician was very friendly and made sure everything was working properly before logging off my computer.

My company switched to Sterling after about a decade with another provider. The other provider was a one man show, and we were one of his larger accounts, so we always got immediate responses and dedicated service, and I was concerned that response times would suffer when we transitioned to an MSP with more staff. But I gotta say, the response time and attentiveness have been nothing but exceptional with Sterling. Tickets are resolved quickly and professionally, and everyone we have interacted with has been very pleasant and customer service focused. Not only that, but the engagement on the status of our network and equipment and quarterly VCIO meetings have helped us benchmark our current IT situation, and understand and plan our future needs. The depth of resources for security have been excellent, and the proactive nature of the alerts and monitoring are second to to none. My only regret with Sterling is not switching to them sooner.

Enrique was very helpful and resolved my issue quickly. It was a bit of an emergency for me as there were unauthorized attempts access my computer, and your service prevented this! The response time was excellent! Thanks Enrique!

Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs. From day one, they have listened to us and helped us navigate our technology challenges as a growing business. Sterling Technology has been a tremendous asset for our company, and I would highly recommend this firm to anyone looking for IT services.