Spiral Scout - IT Staff Augmentation & Software Development

My company recently partnered with Spiral Scout to help clarify our vision and build our website. Our initial conversations were with John, Spiral Scout's CEO, who immediately understood our project and answered many, many questions with patience and professionalism. We then collaborated with Spiral Scout's Business Analyst to consider the logic and flow of our site, particularly related to our plans for automated tasks. This all took place prior to the Project Manager and Web Developers beginning work and we benefited greatly from this phase of the project. The Business Analyst and Project Manager helped us consider issues that would have cost us considerably had we not caught them in the beginning. Spiral Scout's Project Manager, Quality Assurance Engineers, Web Developers were responsive throughout the building process and regularly delivered creative solutions to complex issues. We've been most impressed with Spiral Scout's willingness to move deliberately through our project, paying close attention to the details and considering implications to improvements. Our site features several integrations for electronic signatures, payments, chat, automated emails, etc; Spiral Scout's team was able to tie everything together seamlessly. I highly recommend Spiral Scout based on their ability to understand, refine, execute and maintain our project. Our business is better because of their expertise and constant professionalism.

Spiral Scout completed a major platform migration for us and were extremely flexible, communicated promptly and worked long hours to deliver on time. Their work has received positive feedback from several people in our company ranging from our CEO to our Accounting Department who were impressed with their ability to stay in budget on such a large scale project. We continue to use them for our web development and intend to keep increasing their scope of work as we discover the broad range of services that is covered by their knowledgeable teams. Spiral Scout leadership is highly collaborative and is always willing to pivot rapidly to meet business goals. Our project manager is detail oriented and organized and excels at follow-up and keeping our team informed and focused. They have been an excellent fit with our organization.

Working with Spiral Scout was a pleasure, and I am very happy with the results. As a non-technical solo founder, I relied heavily on their experience in and best practices for translating business ideas into prototypes, and they were consistently patient, creative and attentive as they guided me through the process. The professionalism of their final deliverable speaks for itself and I look forward to working with them again soon to start building the actual product.

I’ve thoroughly enjoyed working with the Spiral Scout team. I discovered Spiral Scout after having had negative experiences with two previous web developers. I’d worked with a designer on a Figma file and needed it to be translated to a Shopify site. From start to finish, the team demonstrated professionalism, creativity, and technical expertise. In terms of design, I couldn't be happier with the outcome. The team remained faithful to the original files. This was especially key given that a lot of time had gone into designing the Figma files. Where it was necessary to make deviations, they made recommendations that aligned with my brand and translated it into a beautiful online presence. Towards the end of the project, a particularly challenging design issue arose that was difficult to crack. The entire team, across functions, was committed to the process and ultimately figured out how to solve the problem. The communication throughout the entire process was also great. We had weekly meetings to review progress and troubleshoot any concerns. As someone new to web design and e-commerce, they took time to explain the process and were patient in answering my questions. I highly recommend Spiral Scout to other companies in need of building a Shopify site.

Spiral Scout is a fantastic technology partner. They delivered a streamlined platform that has yet to experience downtime. They built flexibility into the development process and provided recommendations, which resulted in simple and fast product improvements and a successful launch. Their responsiveness and expertise is second to none.