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Mindex

chatbot development experts in Rochester, NY

Chatbot Development AI Integration Data Analytics

About Mindex

Cloud-Based Software Solutions Mindex Products We build and support our own s oftware p roducts for K-12 school districts

Tech Stack & Platforms

AWS

Google Reviews

★★★★☆ 4.2 / 5
j
james miller
2 months ago
★☆☆☆☆

Nah fr fr, these folks either shady as hell or they don’t know what they doin (;pick one! First off, the job description ain’t say nothin, had me out here guessin what the job even is. Then they got the AUDACITY to be paying way below what everybody else paying in the area --- like they think we stupid or somethin. So I’m tryna get on the phone wit the recruiter and they steady playin games, rescheduling and all that, wastin my whole time. Then HERE GO the crazy part!! THEY the ones who brought up money first, right? So when I come back wit a lil "counter offer" , all polite and whatnot, they gon turn around and DROP the salary?? Make it make sense! And after ALL that? These folks ghosted me for like two weeks straight, ain’t hear nothin from nobody. If the reviews on they products tellin the truth, the people runnin this place ain’t got no morals whatsoever. Stay away from these clowns, I’m dead serious!

H
HISHAM EL-HAMAYEL
a year ago
★☆☆☆☆

I am deeply disappointed with the SchoolTool system developed by Mindex. The following notes on such system are related to a recent incident at LCSD. The system's security is seriously lacking and leaves much to be desired. Firstly, the access control methods are inadequate. Apart from the system-generated passwords, there are no solid access control measures such as 2FA or MFA, or biometric verification. This makes the system vulnerable to unauthorized access. PROTECT is the first step to secure your systems, you failed to do that. Secondly, there is no monitoring system in place to detect abnormal usage of credentials. This means that any suspicious activities can go unnoticed, posing a significant risk to the security of sensitive information. DETECT, you also failed this element in any basic cybersecurity framework. Additionally, the system fails to provide prompt notifications to users regarding any security breaches or issues. This lack of timely communication can lead to delayed responses to potential threats. You need to work on your Incicdent Response Plan and notify stakeholders promptly and on timely manner according to NIST Standards. Furthermore, the training provided to users proved it was insufficient. Users are not adequately trained on how to use the system securely, which increases the likelihood of human error and security breaches. Lastly, the recovery plans are poorly managed. There are no enhancements or changes made to the incident response plan, indicating a lack of proactive measures to improve the system's security. In summary, the SchoolTool system by Mindex is highly vulnerable and does not meet the necessary security standards. I strongly urge Mindex to address these issues and improve the system's security measures.

L
L Shkane
7 years ago
★★☆☆☆

They sure seem to think a lot of themselves. I mean, isn’t it up to the consumer to crow about how talented or creative a company's staff is? These attributes should shine through on their own. Makes one wonder who Mindex is trying to convince - themselves or clients - prospective, current or future. And, I still like ICS (Infinite Campus System) MUCH better than SchoolTool. ICS was more intuitive, more user-friendly and better set up logistically as far as I am concerned. SchoolTool so unremarkable, I forget it is even available to me. Perhaps because it is unremarkable - what with its bland interface and dull presentation - and also quite easy to forget.

J
Javier Dominguez
7 years ago
★★★★★

Nice

K
Ken Boyer
8 years ago
★★★★★

Great people

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Agency Details

Location
Rochester, NY
Rating
4.2/5 (21 reviews)
Website
mindex.com

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