Intelligent Technical Solutions

Best IT team ever! I have worked with many IT teams but Intelligent Technical Solutions takes customer service to a new level. Their team is knowledgeable, quick to respond, and supports our organization with technical implementation, updates, large projects and builds, and on the spot resolutions for any IT situation that arises. I appreciate that I get to build relationships and work closely with this incredible team. They take our IT to new levels! If you need an IT solution for your organization, I highly recommend Intelligent Technical Solutions and their fabulous team of experts! A+++ Thanks for all you do!

The team at ProTechnical is wonderful. They are very responsive and customer focused. I manage a real estate brokerage and we use ProTechnical for all of our IT services and have for years. The staff is always friendly and genuinely wants to help. Highly recommend!

We have been a client of ProTechnical for almost 10 years and have had the highest level of IT support the entire time. We know that when we call with a request, it will be handled quickly and efficiently which keeps our business moving forward. They have a great staff and are a great partner to have. I highly recommend them.

We have been working with ProTechnical for several years now. Their quick response time is fantastic and they seek and appreciate regular feedback on that service. They add great value to our team by keeping our IT infrastructure current and in excellent condition. This enables us to focus energy on our business, and not be distracted by poorly preforming IT. We are very pleased to have them a part of our team.

ProTehnical used to be the premier IT company in Northern Nevada. Since it has been acquired by ITS the service has been the worst I have experienced in my 38 years of life. The call center that answers the phone is subpar. You have to state your name and the company you are calling with several times and they still don't get it. They don't know the client base. They have zero customer service skills and even less common sense and IT skills. I am sure you will lose a lot of clients with the way things are being currently operated. The only exceptional IT professionals with ITS are Wade and Tristen. Everyone else causes more of a headache and mess then it is worth.