Info Advantage Inc | Managed IT Services and Outsourced IT Support Company in Rochester

Communication and transparency of services and fees are straight forward, allows for flexibility in offerings to a company's specific needs, nothing is cookie cutter like a lot of other providers, pricing in on par with local competitors.

From the start, communication was clear and consistent—they kept me informed every step of the way and were always quick to respond to any questions I had. What really stood out was their transparency when it came to pricing. There were no surprises or hidden fees; everything was broken down and explained upfront. It's refreshing to work with a company that values honesty and keeps things straightforward. Highly recommend!

Posted a negative review on my business page. We pre paid for services 18 months ago. Can never get an accurate accounting of that being applied. They claimed we owe them $647.00. Since that time they have failed and refused our requests for proof of how the deposit was applied. In addition they have illegally applied 101 LATE CHARGES OF $29 EACH!! Will not communicate or return our calls!!!! They are now attempting to collect nearly $4,000! If you have done business with them, CHECK YOUR INVOICES!

Jacob is an outstandingly skilled tech who quickly fixed my computer issue. Thank you, Jacob!

My job just moved so we had to have all of our new it equipment installed and he happened to be one of the ones that came in and helped me and he was absolutely amazing ! He was very helpful I can be kind of Squirrely and all over the place sometimes and ask a lot of questions and he kept right up with me and did everything I asked for him to do and more! If he was unsure of something he wasn't afraid to admit it and he was right on top of getting the answer and getting it done right away some of the kind of people that I like to have working with my equipment making sure it gets done correctly! he was an amazing worker and I would definitely recommend him again! he assisted me in everything that I needed to be done !