FocusFirst, LLC

I own Canine Country Club, a dog daycare, boarding, grooming and training facility in West Des Moines. I can't say enough good things about Lori and Paul. Lori has been my business consultant for several years now. She's absolutely the best. She has helped me bring my business from successful to FULL capacity in a short time. Together we've developed a standard operating procedure for literally everything at my business. She's created job descriptions for me, score cards, has hosted a 2 session team building meeting with all my staff and did a full fledged consultation for 3 months. During the 3 months she was on site all the time, working with every employee, working with me and my GM and getting my business to the next successful level and the place it needed to be. I'm experiencing incredible growth at 35% month over month and from year to year. My company has grown to full capacity and we don't even have much more room to grow. I'm going to be opening a second facility because of this and her help with it has been insurmountable. She can help with the business plan, financial analysis, and overall letting me know if the partnership I'm entering into is a good venture for me. She has learned my business inside and out. I would call her a doggy daycare business expert now! She has also drilled into me the concept of "servant leadership," which I wholeheartedly believe in now. I used to have incredibly high employee turnover. Now, my turnover is almost non-existent since I've adopted the concept of servant leadership. Lori has done so much for me and so genuinely wants to help me, my business and see it succeed. She cares about me so much she's like a second mom to me now. I can tell her anything, business related or not. She's introduced me to many influential people in the Des Moines area and introduced me to some important business organizations to belong to, such as the TAB Group and the NFIB. I can promise you, she will do amazing things for your company. She's worth every penny and her weight in gold. Just don't come in a take up all her time, because I need first dibs! In conclusion, hire Lori and Paul for your business consultation needs, you won't regret it!