EXP Technical

We count on EXP to keep us up and running and to keep the bad guys away. And EXP does an amazing job. From the day-to-day things we need to have done, to the quarterly education, to the responsiveness when something goes terribly wonky. The staff are nice and knowledgeable and quick to get things done. I never have to second guess if we have the best technical support....because we do. Thank you for taking such good care of us.

We are a very small business and were with another IT company for many years. That company ended up being purchased by a larger US wide company and at that point - whew, did the service go to sh..! We found EXP through someone recommending them and we couldn't be happier! They were tremendous during the transition from the old company even though the old company blocked them every step of the way, not giving them passwords, etc. We have now been with EXP for - I think - a couple of years. They are exceptionally responsive, fix the issues (which the other company never did!) and are great to work with. I normally work with Nazar and, well, he is just great! I always know that I can count on him to get me through my crisis and on to the other side. I would recommend them to any company needing an outsourced IT department without any qualms.

EXP Technical staff are all very professional, and they respond to issues quickly, plus there's a team backing up individual consultants when needed. They work with you from setting up your system, to backup strategies, to security and maintenance. We've been using them for our IT for 10+ years! Highly recommended.

I have been with EXP for many years. They helped me set up my home office, moved me to the cloud, have great customer support and fair pricing. Large enough to have a great help desk, but small enough to know me and my tech needs. Look no further for superior IT support.

We had a file server failure occur over the weekend that became a P1 issue. I am very grateful to EXP for recommending that we switch our backup solution over to Datto a few months ago. They were able to get us back up and running in no time and the restore of the VM and file server was about as seamless as could be. I am fairly confident that if we had stuck with our old backup solution this would have been a much more painful and longer process. Very impressed with the level of support given to us compared to other MSPs I've worked with in the past and very impressed with how well the Datto solution worked. Great job!