Automated Living, LLC

I used Automated Living several times over a 10 year period. I cannot recommend them enough! Jason(owner) is phenomenal at communication, timing, AND price! Forget about trying to hang your new TV yourself, call Automated Living!

I hired this company to install my $6,000 projector. Unfortunately, my experience was disappointing. The initial appointment was canceled due to a major snowstorm, which was understandable. However, no one contacted me for two days to reschedule—I had to reach out myself. When I did, they hesitated to book a new date, citing a packed schedule, but eventually got me in within a couple of weeks. On installation day, they sent a single technician who had never installed a projector on his own before. I had to assist him with nearly half of the work. He also lost part of my cable run covering, leaving three feet of exposed wiring. Luckily, I had extra material to fix it myself, but if I hadn’t, it would have been a bigger issue. After mounting the projector, he tested the screen and realized the projector lacked keystone correction. While I understand this might be an uncommon omission in a high-end Sony 4K projector, I would have expected a professional installer to research this beforehand. Worse, the projector was visibly off-center. When I pointed it out, he took measurements, uninstalled it, and moved the mount a few feet over. In the end, I paid about $450 without issue and asked for the owner to call me. That call never came. Overall, sending out an inexperienced technician for a first-time install without supervision is unprofessional. I expected better service, especially given the cost of the equipment and installation.

We just moved to Louisville from Denver and contracted with Automated Living for Sight/Sound issues for our home. They were very good, reliable, and owner was personally engaged with the assessment of our needs/wants and installation. They utilized our previous equipment whenever possible and we purchased additional items- installation was a full day. Since then, the owner has checked in to ensure all is going well. This is a challenging task at best since we all have different technical skill levels- they were great with us- highly recommend-Mike and Audrey

Automated living installed automated shades controllable on my phone app; 3 large TVs; a home security system; and outside pool speakers. Everything they have done has made my home more efficient and secure. Love the shades which are so easy to operate and which help control heat and add privacy. Plus they look amazing. The security system and cameras give us a much needed layer of protection; and the increased WiFi speed and TVs are a must have for my home. The outside speakers sound awesome. We will have many enjoyable moments listening to our favorite music. Matt was so patient in explaining multiple times how everything worked. Definitely recommend them for all the above services.

Jason and team are true professionals. They worked with us every step of the way from the planning of the theater room through the last-minute tweaking of the sound quality. There's a reason I use these guys for all my A/V and security needs for home and business. They're the best!