Ascend Technology Group

Ascend is consistently reliable and always on top of my support requests. I appreciate the automated acknowledgments followed by the quick turnaround on every support need I submit.

Very pleased with our partnership with Ascend. The entire team goes above and beyond to make sure our technology needs are met on a daily basis. We would not be able to operate in our most efficient ways without their support.

Roy is the best! He took the time to explain what he was doing before making any changes and walked me through what I could do on my end if an issue came up later. He was positive, patient, and incredibly helpful the entire time. It was truly a fabulous experience! I’m so grateful to have a team like Ascend—not only are they experts with technology, but they also make the process stress-free and never make you feel uncomfortable for asking questions.

I felt kind of foolish pulling Ascend in for support. I tried to fix the problem on my own, but I was getting frustrated, and I couldn't figure things out. They were understanding and fixed the problem quickly and professionally. They were happy to help in any way that they could and truly wanted to make my job easier. I really am happy with the Ascend's technicians, they're friendly, helpful and patient. This is really needed at our school.

At the recommendation of a friend, we used Ascend to guide our move from a file server to a SharePoint environment as well as handling our various software licenses, help desk and online security. We have been extremely pleased with our relationship and their responsiveness and knowledge. I highly recommend them to anyone who needs help with their IT needs.