Advanced Technologies Group

I sent my MP-3 Player in for warranty service as it had quit taking a charge. I had purchased the player back in Dec. of 2018 and according to the warranty paperwork the Warranty was for a year. I sent it in in June of 2019 some 6-7 mos. into the said Warranty. I received it back unrepaired with NO REASON GIVEN!! I CALLED to get this action explained to me!!! The operator said she had NO ONE to transfer me to and to read my warranty over carefully, I did and found nothing other than it was to be covered for one yr. I called back and got the same response, NOTHING!!! I will be filing as claim in small claims court here in Texas and ATG can come to Texas or hire an Atty. here to defend their $89.00 player!!!! AT $ 2-5 Hundred Dollars an Hr.

My Father has the 16.1 mb MP3 player made by Scandisk. There is a problem with the player not using ALL of the available memory. I have been advised BY Scandisk that RESTRICTIVE FIRMWARE IS INSTALLED BY ATG WHICH PUTS A LIMIT ON THE NUMBER OF SONGS (3,800) he can put on his player. I ATTEMPTED to contact ATG at their listed phone number and was told BY THE OPERATOR that THERE WAS NOBODY I COULD TALK TO ABOUT THIS! She REFUSED to connect my call TO ANYBODY ELSE AT ALL!!! TERRIBLE SERVICE!!

Sent mp3 in to be unlocked. Got it back and it was blank. Filled complaint with BBB

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